Kinetic Workshop
Privacy Policy

1. Scope and operator

Gray Software Solutions, LLC ("Gray Software Solutions," "we," "us," or "our") operates Kinetic Workshop. This Policy applies to the Kinetic Workshop mobile app on iOS and Android (bundle/application identifier com.gss.ballgame) and to this Privacy Policy page.

This Policy does not govern third-party websites, app stores, or services that have their own privacy policies. It also does not apply to other Gray Software Solutions apps that link to a different policy.

2. Information we process

The app does not request your name, phone number, physical address, contacts, photos, camera, microphone, health data, or precise GPS location as part of gameplay. The current release does not request notification permission, register for push notifications, or collect push-notification tokens.

3. How we use information

We use the information described above to:

• provide gameplay, save local progress and preferences, regenerate lives, and prevent duplicate fulfillment;
• serve and secure an optional rewarded ad in accordance with applicable consent choices;
• measure app retention, game progression, feature use, and coarse technical performance;
• display a localized product, validate a requested purchase, and deliver the local life refill;
• request the unmodified native store-review sheet at a limited cadence;
• provide support and communicate about requests you initiate;
• protect the app, players, providers, and the public from abuse or security incidents; and
• comply with law, enforce our rights, and resolve disputes.

Where applicable law requires a legal basis, we rely on consent for advertising choices; performance of a contract to provide a requested purchase or service; legitimate interests in operating, securing, and supporting the app; and compliance with legal obligations.

4. When information is shared

We do not sell personal information for money. Information is disclosed only as described in this Policy: to providers that operate requested app features, to app stores and advertising partners, when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or sale of assets subject to appropriate protections.

Some privacy laws may define certain advertising disclosures as a "sale," "sharing," or use for targeted advertising even when no money is exchanged. The current app requests non-personalized ads and provides the controls described below.

Providers acting on our behalf are expected to protect information consistently with their contractual obligations and applicable law. Their independent products and services are also governed by their own privacy terms.

5. Your choices and privacy rights

• Apple tracking choice: On iOS, choose Allow or Ask App Not to Track in Apple's system prompt. You can later change this permission in iOS Settings. Denial does not block gameplay, Analytics using its app-instance identifier, or the availability of a non-personalized rewarded ad.
• Advertising consent: Use Google's consent controls when shown. If Google requires a privacy-options form for you, open Settings in Kinetic Workshop and select Privacy Choices. You may also use Google My Ad Center and device privacy controls where available.
• Optional rewarded ads: You do not have to watch a rewarded ad. Skipping, dismissing, or being unable to load one does not block normal play or timed life regeneration.
• Purchases: You do not have to buy a life refill. Payment and purchase-history controls are managed by Apple App Store or Google Play. Because this product is consumable and fulfillment is device-local, Restore does not recreate a spent or lost life refill.
• Local game data: You can remove locally stored game data by clearing the app's data through your operating system or uninstalling the app. This can permanently remove your progress, stars, settings, life balance, and local fulfillment ledger.
• Analytics data: Because the game has no account and does not set a Firebase user ID, we generally cannot identify a particular Analytics installation from an email request alone. Clearing app data or uninstalling can reset local identifiers on supported platforms, but it does not retroactively remove aggregate reports. You may contact us or Google about applicable rights for data each party controls.
• Native reviews: You may dismiss the platform review sheet and manage any submitted review through the applicable app store.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an explanation of personal information we control; withdraw consent; object to certain processing; opt out of targeted advertising, sale, or sharing; or appeal a decision. You will not be discriminated against for exercising applicable rights.

To make a request, email us using the address below. Kinetic Workshop has no player account and does not ask for direct identity information, so we may be unable to connect an email address to a particular pseudonymous advertising, purchase, or installation record without additional information. We will use only information reasonably necessary to verify and fulfill a request. You may also contact the relevant provider directly for data it controls independently.

EEA, UK, and Swiss residents may lodge a complaint with their local data-protection authority. California and other eligible U.S. residents may use the same contact method to exercise applicable state-law rights and may designate an authorized agent where the law permits.

6. Retention and deletion

• Local data remains on your device until replaced by normal app operation, cleared through device controls, or removed by uninstalling, subject to operating-system backups.
• Advertising and consent data is retained under Google's configured settings and policies for the periods needed for consent, ad delivery, measurement, security, fraud prevention, and legal obligations.
• Firebase Analytics event and user-level data is configured for two-month retention without extending that period when a user returns. Aggregated reports and data retained for security, fraud prevention, legal obligations, or under Google's independent policies may follow different periods.
• Purchase records maintained by Apple, Google, and RevenueCat are retained under their policies and as needed for payment processing, refunds, fraud prevention, accounting, and legal obligations. The app's one-way duplicate hashes remain in local data until that data is cleared.
• Support messages are retained for as long as reasonably needed to resolve the request, maintain support and security records, and comply with law.

When information is no longer needed, we delete or de-identify it unless continued retention is required or permitted for legal compliance, security, fraud prevention, dispute resolution, or enforcement.

7. Security and international transfers

We use reasonable administrative, technical, and organizational safeguards appropriate to the information, including encrypted network transport, native store validation, one-way hashing for selected transaction identifiers, and duplicate-safe local processing. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

We and our providers may process information in the United States and other countries that may have different privacy laws from your country. Where required, transfers are made using recognized legal mechanisms and contractual safeguards.

8. Children

Kinetic Workshop is intended for a general audience age 13 and older. It is not directed to children under 13 and is not offered in an Apple Kids Category or as a child-directed Google Play app under the current release baseline. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the app or a support request, please contact us so we can investigate and take appropriate action.

9. Changes to this Policy

We may update this Policy to reflect changes to the app, providers, or legal requirements. We will update the date at the top of this page and provide additional notice or request renewed consent when required. If personalized advertising, push notifications, accounts, cloud save, new analytics categories, or other materially different data processing is introduced, this Policy and applicable app-store disclosures will be updated before activation.